top of page

Shipping Policies

At the Habitarium, we pride ourselves with the safety and health of our our animals, as well as the satisfaction of our customers. Due to these constraints, the following shipping policies have been but in place to enable us to achieve the aforementioned goals. We strongly encourage you to familiarize yourself with all of our shipping procedures prior to the purchase of any live animals.

Shipping Providers

The Habitarium offers two shipping providers for all our products, The United States Postal Service (USPS) and the United Parcel Service (UPS). Both of these providers offer unique value to our customers but also come with several guidelines for shipping our products.

Live Arrival Guarantee

We offer a Live Arrival Guarantee (LAG) on all of our animals, however there are strict guidelines that we must adhere to in order to offer this guarantee. For more information on those guidelines, please click the following link: Live Arrival Guarantee

Live Animal Shipment

In order to ensure the safest conditions, The Habitarium will only ship packages containing live animals on Mondays, Tuesdays, and Wednesdays, depending on your selected method of delivery. This not only ensures their safe arrival by the end of the week, but it also provides the highest success rate should you choose to forego our Live Arrival Guarantee and ship live animals through Standard Ground or without the proper shipping addons.

Shipping Disclaimer

At The Habitarium, we prioritize compliance with individual state regulations, and federal regulation through the USDA and APHIS when regarding the shipment of live animals. Please note that not all live animals can be shipped to every state due to specific state laws and restrictions. It is the responsibility of the customer to ensure that the products they intend to purchase comply with their state's regulations.

We kindly request customers to familiarize themselves with their state's regulations regarding the importation and ownership of live animals before placing an order. The Habitarium will not be held responsible for offering refunds or replacements for products that are prohibited by the state in which the customer resides.

If you have any concerns or questions about the shipping eligibility of specific products to your state, please contact our customer support team before making a purchase. We are here to assist you and provide guidance based on the latest information available.

Below you will find a short list of prohibited products by state. This is may not be the complete list as state regulations are subject to changes, but is accurate as can be at the time of writing.

Thank you for your understanding and cooperation.

Florida

Prohibited Species:


- Armadillidium klugii
- Armadillidium maculatum
- Armadillidium nasatum
- Cy
listicus convexus
- Oniscus asellus
- Porcellio dilatatus
- Porcellio spinicornis
- Trachelipus rathkii
- Trichnosicus pusillus
- Venezillo arizonicus
- Venezillo parvus

Louisiana

Prohibited Species:

- Armadillidium nasatum
- Oniscus asellus
- Porcellio dilatatus
- Porcellio laevis
- Porcellio scaber
- Porcellio spinicornis
- Trachelipus rathkii

Oregon

Prohibited Species:

- Armadillidium nasatum
- Cylisticus convexus
- Porcellio dilatatus
- Porcellionides floria
- Porcellionides virgatus
- Trachelipus rathkii
- Trichnosicus pusillus

bottom of page